Este documento incluye la aplicación y el análisis del modelo de modernización de la gestión de organizaciones (MMGO®) a la empresa autoservicio chía LTDA. En la que se revisan 13 componentes claves para la operación de la empresa de forma integrada. Con la aplicación de la matriz MMGO® se diagnostican las diferentes aéreas con la idea de identificar las mas criticas y realizarles las rutas de mejoramiento, donde de como resultado el mejoramiento de la gestión de la empresa.This document includes the application and analysis of the modernization model of organizational management (MMGO ®) to the company Chia Auto Service Ltd., it was review about 13 key components that operates in an integrated form. With the application of the matrix MMGO ® was diagnosed each component, with the idea for planning of improvement plans that focus on the components of: Strategic Management, Marketing Management, Human Resources and Organizational Culture, finding that the area of finance and operations management is strengthened by a new manager who arrived with definite plans for these areas.